What Internal Structure Actually Means

Written By Jessica Mae

It occurred to me that “internal structure” might be a little inside baseball; that maybe not everyone knows what I mean when I use that phrase. So I’d like to clarify.

When I talk about internal structure, what I mean is: the WHAT, WHEN and HOW of your business. The practical, tangible, execution-based pieces that allow your business to function.

If we’re talking specifics, think of things like:

  • Documented processes and procedures

  • Checklists, templates and readily available resources

  • Hiring and training manuals

  • Clear outline of roles and responsibilities

  • Structure related to time management, calendar mapping and strategic planning

  • Clear client onboarding, timelines and deliverables

  • Project management set up and organization

Now, if you had to sit down tomorrow and explain to someone how your business runs, could you clearly show:

  • How a client moves from inquiry to offboarding

  • How a task gets completed from start to finish

  • How a new hire would be trained

  • How your quarter is planned and prioritized

Or would most of it live in your head?

Jessica Mae
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Structure Creates Freedom