“Structure doesn’t mean rigidity. It provides a framework for success.”
— Jessica Millhiser

Let’s Build a Business That Doesn’t Burn You Out

You didn’t start your business to feel buried in logistics. But here you are — trying to keep clients happy while quietly drowning in operational chaos.

  • You’re repeating the same steps over and over with no real process because it’s all in your head.

  • You spend more time reacting, rather than planning or prioritizing.

  • You’re ready to grow, but the back end feels too messy to support it.

  • Your business doesn’t feel consistent, reliable or sustainable.

  • You have no time to pause, slow down, strategize or design your business the way you actually want.

This isn’t about working harder. It’s about creating a business that runs smoother, simpler — one that’s structured to support you, not drain you.

That’s where I come in. I help service-based entrepreneurs clean up the back end of their business — with systems that make sense, strategies that support growth, and structures that bring relief. For your brain. Your schedule. Your goals. Let’s make your business easier to run — and easier to grow.

What I Offer

I’m not here to give you a template and send you on your way. I work alongside you — helping you sort through what’s messy, simplify what’s complicated, and build systems that actually fit your business. Everything we create is specific to you, your goals, and how you work best.

Here’s what we can tackle together:

  • Clarify your mission, vision, and values — so every decision has direction, purpose and alignment.

  • Streamline your daily operations with systems and workflows that save time and sanity.

  • Document what matters — from client processes to hiring and training manuals — so your business is consistent, reliable and easily repeatable.

  • Create a strategic plan that turns your big goals into manageable, achievable action steps.

It’s all rooted in my 5 Foundational Pillars — the essential structure every service-based business needs to grow sustainably and operate with clarity.

My 5 Foundational Pillars

At JMills Consulting, we focus on five core pillars to get you out of the chaos and into a business that runs smoother, feels easier, and grows with intention:

  • Business Identity
    Get clear on your mission, vision, and values — so you can make decisions with confidence and your messaging actually sounds like you.

  • Client Journey & Experience
    Design thoughtful, consistent client experiences that make people feel seen, supported, and eager to return or refer.

  • Business Systems & Organization
    Put structure in place that supports your brain, saves your time, and simplifies the way your business runs day-to-day.

  • Team Growth
    Create roles, onboarding, and systems that set your team (and you) up for success — so you’re not stuck doing it all.

  • Strategic Planning
    Turn your big picture goals into realistic objectives and timelines that help you stay focused and actually move the needle forward.

JMC Core Values

Simplicity
Business doesn’t need to be complicated. We focus on what actually matters, cut through the noise, and build structure that brings calm, not chaos.

Clarity
Whether it’s your messaging, your systems, or your goals — we make sure you’re not guessing. Clear direction leads to confident decisions.

Empowerment
You’re not meant to rely on someone forever. I want you to feel equipped, capable, and confident to run your business your way — with tools that support you.

Collaboration
This isn’t a top-down approach. We build together. I listen, ask the right questions, and help shape a business that fits you — not someone else’s blueprint.

Fun
Yes, business can be serious — but it can also be creative, playful, and even a little weird (in the best way). I believe in bringing joy and personality into the process.

  • Testimonial

    “I had an outstanding experience with Jessica Millhiser. I now have a clear company vision, mission statement, values, etc. I have all the steps in place [for hiring] from job posting to an employee hiring and training manual. I have an employee handbook that covers things I never would’ve thought of on my own.

    I worked with Jessica for three months and she gave me bite-sized assignments in between each one of our weekly meetings. I get overwhelmed easily and never felt overwhelmed with these assignments. In fact, she was full of grace on the two occasions I didn’t get to the assignment and we worked on it together in our meeting. 100% recommend Jessica if you need some 1:1 coaching.”

    — H.H. Owner, Hygge Bookkeeping

  • Testimonial

    “Hands down, hiring JMills Consulting was one of the best, if not THE best business decision I’ve ever made. Working with Jess was collaborative, easy, and incredibly productive. Jess is more than just an excellent consultant and businesswoman. She is clever, articulate, and professional. She was prompt, organized, and always delivered exactly, if not more, than what she said she would.

    Most importantly, Jess knew just what questions to ask in order to fully comprehend what was most essential to me and my company. She helped me come up with a strategy and a plan to streamline my systems while keeping an eye on my business’ most important needs and values. She spent the necessary time to make things clear to me, eased my anxieties, and lead me confidently toward my business goals.

    I now feel prepared to take on new projects and additional growth because of the work Jess and I did together. And I'm very excited to hire her again for my next project. I can’t imagine where I would be without JMills Consulting!”

    — Jennifer Golde, Owner, Water Otters

  • Testimonial

    “I did a Business Identity [package] with Jessica and she nailed it! I could not be happier with what came out of it - the clarity alone was amazing, but the words she actually put on paper... it was like she dug in my head to find what I couldn't put into a sentence.”

    — Mandy McGowan, Owner, Entrepreneur Finance Coach

  • Testimonial

    “Jessica’s skills as our Director of Operations have been instrumental in KidSwim’s consistent growth and trusted reputation for professionalism, excellent customer service and communications for over 5 years. She cares for the health and well-being of my company as though it was her own. I can think of no one better to handle the operations of ANY organization she feels passionately about.”

    — Lisa Cook, Founder & CEO, KidSwim

  • Testimonial

    Jessica is such a fabulous business consultant. She has helped me so much with creating different systems for work to help me stay on task and focused. My productivity has gone up since we started and I am actually getting my work done in a timely manner! There are different goals we prioritize and tackle during each session that are drawn out in a very clear and practical way, so you don't feel overwhelmed. Not to mention, she is simply a delight to work with. I would highly recommend JMills consulting to any one!

    — Olivia Mandel, Owner, Creatiive Natiive

  • Testimonial

    “Before working together, I kept a lot of things in my head in regards to my to-do lists. Now I have systems in place to manage them better. Jess also helped me organize my daily, weekly and monthly tasks and the use of checklists has been really helpful with accountability. I’d say that if you’re having any trouble with staying on task and using your time wisely, then working with Jessica would be 100% helpful. I am so thankful for the help she gave me!”

    — Jenn Levy, Founder, Beverly Hills Community Farm

 FAQs

  • I work primarily with service-based entrepreneurs and small business owners — typically those with 0–15 team members who are growing but feeling overwhelmed by the backend of their business. Whether you're building systems for the first time or trying to get out of the weeds, I help you create clarity, structure, and a sustainable path forward.

  • Every engagement starts with a conversation to understand where you are and what’s keeping things stuck. From there, we map out a customized plan based on your goals, challenges, and my five foundational pillars. I’m hands-on and collaborative — we’ll work together to implement changes that make your business easier to run and more aligned with how you want to lead.

  • Absolutely. In fact, now is the perfect time to get foundational pieces in place before you grow. I help solo entrepreneurs streamline their operations, clarify their business identity, and set up systems that will support growth — so when it’s time to hire or scale, you’re ready.

  • Yes! While everything I do connects back to your business foundation, we can absolutely focus on a specific area like process documentation, strategic planning, or revamping your client journey. We’ll tailor the engagement to meet you where you are and prioritize what matters most right now.

  • Clients often tell me they feel lighter, clearer, and more in control of their business. You can expect more structure, better systems, and a renewed sense of focus. But beyond the logistics, you’ll feel empowered to make decisions with confidence — because you’ll finally have a business that supports you, not the other way around.

  • Book a free consultation and get the clarity you need to move forward with confidence.